As FrontGate learns your information – handwriting, print language, standard forms, and speech – it extracts the intent and details from the myriad of communication channels.
FrontGate is a breakthrough technology that learns your specific business. Documents are processed into records in your target order or service system. It does this using an intent engine that connects to your incoming fax machine, voice mail, email, and SMS channels, deciphering the data to build records in your favorite CRM system.
FrontGate understands how to process human language…
just like you do.
The Downstream Benefits of FrontGate Are:
Instant creation of order and service tickets regardless of the channel of communication.
Elimination of human intervention. FrontGate can understand human writing and speech.
Customized output to build records with fields and types that your CRM system understands.
Voice recordings and original images available inside your system as attachments.
A process that mimics human transcription, but one that gets smarter, never sleeps, and never gets tired.
Please contact us for additional details.