The Power of Client Education: Addressing Misinformation in Salesforce Solutions
Why Client Education Matters in Salesforce Consulting In today’s digital landscape, adopting cloud platforms like Salesforce is often a catalyst for innovation and growth. But as technology evolves and solution options multiply, so does the risk of miscommunication. A recent conversation at a Frisco Chamber of Commerce event brought that reality into sharp focus. A […]
Teaching Salesforce at the University Level
Teaching Tomorrow’s Business Leaders to Think in CRM In the spring of 2023, TDigital founder Moyez Thanawalla began teaching a graduate-level course in Corporate Management using CRM systems at the University of Texas at Dallas. Salesforce was the tool of choice. Both sections filled before the semester began. Not your typical admin class. This course […]
From the Founder: Monkey on My Back
Who’s Got the Monkey? Leadership Lessons That Still Hold Up This past week, I had the pleasure of hosting my friend Admiral Brian Hurley in my graduate Salesforce CRM Solutions class at the University of Texas at Dallas. During our round table discussion, Admiral Hurley referenced an article I had not thought about in years. […]
Productivity for the Modern Workplace
Managing the Post-Pandemic Workforce with Data Capture and Intent Recognition The pandemic changed how businesses operate, and the workforce has not returned to what it was before. As organizations move forward, a common dilemma persists: how do you maintain productivity when remote work is now an expectation, turnover is high, and training cycles never seem […]